About this role
Application Support Specialist (SaaS) | Aged & Disability Care at AlayaCare. Location: Victoria or New South Wales or Queensland. Role: managing requests, troubleshooting issues, guiding customers Requirements: 2+ years software support experience (SaaS preferred); tertiary qualification in Health/IT/Business preferred; strong customer focus, analytical skills, and sector knowledge; experience with Zendesk, JIRA, Slack, Zoom, and Microsoft Office. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Zendesk, JIRA, Slack, Zoom, AlayaCare, Nightingale Commitment: Full Time, Contract Workplace: Hybrid Languages: English