About this role
You will act as the primary point of contact for Workday-related inquiries from employees and HR teams at SIXT, providing first-level support and troubleshooting system issues with expertise and efficiency. This role combines technical problem-solving with user assistance, guiding colleagues through Workday processes while maintaining comprehensive documentation and supporting system improvements. You will play a crucial role in ensuring smooth HR system operations and enhancing user experience across the organization. Think you're a match? Apply now and Join Team Orange!
YOUR ROLE AT SIXT
You serve as the initial point of contact for Workday-related inquiries from employees and HR teams across the organization
You troubleshoot and resolve basic system issues while escalating complex cases to Level 2 support when necessary
You guide employees and managers through Workday processes including time tracking, time off requests, and personal data changes
You monitor and manage support tickets in the HR Help system, ensuring timely resolution and proper documentation
You maintain and update user guides, FAQs, and process documentation for HRIS-related tasks
You assist in testing new Workday features, configurations, and updates during release cycles
YOUR SKILLS MATTER
Experience You have worked with HR systems, Workday, or similar technology support roles
Technical skills You have strong troubleshooting abilities with expertise in HR systems and ticket management platforms
Communication You can explain technical steps clearly to people at all organizational levels
Documentation You pay careful attention to detail when creating guides and keeping information accurate
Languages You are fluent in English (mandatory), both written and spoken, with additional language skills being a plus
WHAT WE OFFER
Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per yearWork-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress codeGreat Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discountsTraining & Development Participate in training programs designed for your personal growth and developmentHealth & Well-being Private health insurance to support your well-beingAdditional Perks Enjoy the Coverflex advantage system to enhance your employee experience About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!