About this role
Second line of support for various internal and 3rd party systems
Develop custom solutions using Microsoft BI Stack (SSRS)
Excellent analytical and problem-solving skills, adept at identifying root cause and championing solutions
Interact with users and 3rd party vendor Helpdesk to raise and resolve issues and deploy solutions
Create and maintain requirement documentation, requirements analysis, requirements status reporting
Coordinate internal and external resources to accomplish requirements objectives, including requirements change management
Prepare and present requirements status/issues to project manager
1-3 years relevant experience supporting application in a production environment and incident management
Bachelor's degree (or equivalent work experience or specialized training) in Information technology (IT), Computer Science (CS), Software Engineering, or related discipline
Experience and good working knowledge of SQL
Experience and good working knowledge of SQL Business Intelligence Platform (SSRS)
Experience with VBA Some experience with VB.NET, SSIS, and SSAS is a plus
Work with supervision and manage time and priorities in a very fast paced, demanding environment
Ability to document requirements, processes and functional specification using Visio
Ability to communicate effectively with technical team, software vendor users and management
Exceptional interpersonal and teamwork skills Preferred Skills
Familiarity with real estate accounting, and finance software like Yardi and Argus is a plus
Interested professionals should apply via our website at www.heitman.com. Please make sure to select “careers” under the About tab to submit your cover letter and resume. If you are a Heitman employee, please make sure to apply using your Heitman email address.
NO PHONE CALLS PLEASE
Equal Employment Opportunity: Heitman is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination based on race, color, creed, religion, sex, age, national origin or ancestry, physical, medical or mental disability or condition (including, without limitation, HIV and AIDS), developmental disability, handicap, denial of family and medical care leave, denial of pregnancy leave, domestic partner status, status as a victim of sexual or domestic violence (or familial relationship to such victim), veteran status, marital status, sexual orientation, arrest records, citizenship status, criminal history that has been expunged, unfavorable discharge from the military, or any other basis protected by federal, state or local laws.