About this role
Essential Job Functions:
• Assist customers; provide a positive experience for guests.
• Post bets from patrons and redeem Sports Wagering Operations tickets or vouchers.
• Process and maintain accurate transactions and reconciliations.
• Understand the Sportsbook House Rules and have the ability to answer patron questions.
• Reviews and Files CTR and SARC under Title 31
• Control and balance cash drawer.
• Provide check cashing, token/coin redemption, cash equivalents and chip exchange for Casino patrons.
• Redeem and sell tokens. Redeem coupons.
• Communicate with pit personnel
• Follow established house rules, procedures, and internal control policy.
• Handle customer deposit and credit transactions.
• Operate a Jet-sort token counter.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.
Other Job Functions:
• Perform miscellaneous duties as assigned.
Job Qualifications:
• Experience Required: Six months experience in Cage Cashier, Sports Wagering or bank preferred, money handling experience important.
• Education Required: High school diploma or equivalent.
• Skills, Knowledge and/or Abilities Required: Basic mathematics skills and computer skills, ability to effectively interact with people.
• Licenses, Certifications, Bonding, and/or Testing Required: Indiana Gaming Commission Occupational License - Level 2.
Other Specialized Requirements: Ability to remain in one position for long periods of time, ability to lift 25 pounds frequently, ability to work any shift.