About this role
The General Manager, Cabin Services is responsible for the overall leadership, operational performance, safety, compliance, staffing, financial management, and customer satisfaction of airline cabin service operations. This role ensures all cabin cleaning, security search, aircraft appearance, and related support services are delivered safely, efficiently, and in compliance with airline, airport, regulatory, and company standards. The General Manager leads multiple managers, supervisors, and frontline employees while driving operational excellence, employee engagement, and continuous improvement.