About this role
Would you like the opportunity to work in a beautiful outdoor setting? Located just 15 minutes north of Santa Barbara , California or 20 minutes south of Buellton, California, El Capitan Canyon Resort may have the opportunity you have been seeking. We offer a luxury glamping environment on 300 acres in a stunning natural environment. As a Resort Ambassador at El Capitan Canyon Resort, you will have the opportunity to work with a dedicated team who help provide a world class guest experience while playing an important role in maintaining the integrity and security of the resort.
Job Summary:
As Resort Ambassador, you will report to our Guest Services Manager. You will work together to…
• Greet all visitors, vendors, and contractors directing them to their destinations.
• Obtain names and information from our guests entering the resort.
• Answer the telephone courteously and relay information provided to the appropriate channels.
• Receiving and tracking of packages and mail for resort operations
• Note and report unusual occurrences.
• Assist with noise complaints, parking issues or other security responsibilities as needed.
• Drive the canyon regularly to escort guests, or delivering provisions to our guests in their designated cabins.
• Monitor the resort noting any deficiencies, or maintenance issues requiring attention.
• Other duties as assigned.
Requirements:
• High School Education
• Ability to read maps
• Good verbal and written communication skills
• Good customer service skills
• Basic computer proficiency including the ability to use email and internet
• Flexible schedule
Benefits:
• Paid Family Leave
• Health Insurance
• Dental Insurance
• Vision Insurance
• Vacation, Sick and Holiday Pay
• Company Basic Life Insurance
• Company paid Accidental Death & Dismemberment
• Company paid Short Term Disability
• Company paid long term Disability
• 401k Retirement Plan
EOE
We are a drug free workplace. Pre-employment background assessment required.
Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.
Hourly Rate: $18-19.00
Remote: No
Housing Provided: No