About this role
Key Responsibilities:
• Greet and assist guests in a warm and professional manner.
• Provide product recommendations and information about merchandise.
• Process sales transactions accurately using a point-of-sale (POS) system.
• Maintain cleanliness and organization of the shop, including restocking merchandise.
• Monitor inventory levels and report low stock to the Retail Manager.
• Handle guest inquiries and resolve any concerns in a courteous manner.
• Follow resort and shop policies for cash handling, security, and loss prevention.
• Work collaboratively with all resort staff to enhance the guest experience.
• Perform other duties as assigned by the Retail Manager.
Qualifications & Skills:
• Previous retail, merchandising, hospitality, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to operate a POS (point of sale) system, computer, and handle credit card transactions.
• Attention to detail and ability to multitask in a busy environment.
• Ability to stand for extended periods and lift up to 25 lbs.
Schedule Requirements:
• This is a seasonal position for the duration of May through December. Applicants must have a flexible schedule, including availability to work weekends and holidays.
Hourly Rate: $18 - $20 / hour depending on experience and qualifications