About this role
About Us
Imagine Live, part of the Digitain Group, specializes in live gaming and streaming worldwide. With a fresh take on live dealer games and premium game show-style content, we deliver top-tier entertainment in a professional, dynamic environment. We are committed to growth, development, and excellence in the gaming industry.
Description
As a Game Show Host, you will be responsible for providing a high-quality gaming experience to our customers and ensuring that all gaming activities are conducted in a fair and responsible manner. You will be the face of our Live Casino and will be expected to deliver excellent customer service and create a welcoming atmosphere.
Shifts
• 1st day 08:00-16:00
• 2nd day 16:00-24:00
• 3rd day 24:00-08:00
After these 3 working days, employees have 2 days off and return to work with the same shifts.
Responsibilities
• Communicate with players from different countries around the world
• Ensure games are dealt according to the procedure, as per training
• Answering customers' questions in real-time via live chat
• Greet and engage with customers in a friendly and professional manner
• Contribute to the overall positive and fun atmosphere of the game
Requirements
• Excellent knowledge of English language
• Enjoy working as part of a close & friendly team
• Willingness to discover the gaming industry, such as rules of the games
• Ability to work with the cameras in the studio
• Proficient in English and willing to further improve via in-house training
• Be a natural communicator and with a smile on your face at all times
Benefits
• Health insurance after 3 months probation period
• Free taxi (only for evening and night shifts)
• Partial tuition reimbursement for students
• Career growth opportunity
• Gym membership discount
• One-shot bonuses in case of childbirth or marriage
• Free of charge, coffee/tea, ice cream
• Team building
• English language tuition
• Free of charge professional books
• Referral a Friend Program with a financial reward
• Professional Make-up Training