About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description:
POSITION SUMMARY:
The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent also responds to all General Maintenance service calls.
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
• Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. • Responsible for overall maintenance, upkeep and repairs of facility. • Will climb extension ladders to 20+ feet. • Responds to maintenance service calls in a timely manner. • Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment. • Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems. • Adjust temperature settings on a Building Automation System. • Understanding of Emergency Generators and their operations. Ability to perform functions required during power switching. Monitors Emergency Generators and associated equipment. • Performs event setups and teardowns in a safe, timely manner. • Installs and makes repairs to doors, furniture, office partitions, flooring and other related items. • Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items. • Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner. • Documents all work on a daily basis. • Maintains technical logs and records all relevant data as appropriate. • Performs all other duties as assigned and adheres to all Virginia Lottery regulations and Departmental Standard Operating Procedures.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of 3 years of maintenance job experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check. • Must successfully pass drug screening. • Must be twenty-one (21) years of age. • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours. • Drivers of company vehicles must have a valid driver’s license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.
KNOWLEDGE OF:
• Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc. • Safe use of hazardous materials. • Must know how to operate an aerial lift. • Certified in two trades and/or 3-5 years of experience.
ABILITY TO:
• Be flexible to work varying shifts and time schedules as needed. • Communicate effectively with all levels of employees and guests. • Operate trucks and light motorized equipment. • Follow oral and written directions. • Must have exceptional guest service skills. • Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.