About this role
The hiring rate for this position is $26.00 per hour.
Please apply to learn more about the benefits of working for the CIA.
POSITION SUMMARY
The Banquet Server/Bartender is responsible for ensuring all guests receive a positive experience. This position is responsible for providing quality service to all customers while ensuring all practices, equipment and inventory are properly maintained.
ESSENTIAL RESPONSIBILITIES
• Assists guests by anticipating their needs.
• Functions as bartender at events.
• Uses standardized CIA recipes for all items served from bar.
• Maintains a strong food and beverage knowledge base in an effort to provide the best possible guest service experience.
• Receives orders from guests in a professional manner in accordance with hospitality standards.
• Maintains control & timing throughout station to ensure quality guest experience.
• Serves guests their orders in a manner which meets the CIA standards of excellent service.
• Conducts physical inventory of storage areas. Orders bar supplies as needed, rotates stock.
• Maintains cleanliness and organization of workstations.
• Completes set up and break down side work as assigned with the goal of contributing to an organized, well-prepared work environment.
• Ensures each and every table is maintained during the dining experience according to standard.
• Any and all other duties as assigned.
REQUIRED QUALIFICATIONS
Education:
• High School Diploma or GED required.
Experience:
• Six (6) months of service experience in a restaurant, hotel, or resort.
Licenses / Certifications:
• TIPS responsible alcohol service certification, or equivalent or ability to obtain within thirty (30) days from hire date.
• A valid ServSafe® Food Handler card or the ability to obtain within thirty (30) days from hire date.
PREFERRED QUALIFICATIONS
• Service or hospitality industry experience preferred.
REQUIRED SKILLS
• Strong teamwork and interpersonal skills; ability to be adaptable, dependable and handle multiple priorities simultaneously.
• Demonstrated ability to show a high level of service responsiveness to internal customers.
• Must display a high level of energy and self-motivation.
• Highly organized, attentive to detail, accurate and efficient.
• Ability to work well within a team.
• Punctual and dependable.
WORKING CONDITIONS
• Must be able to work at both locations of the CIA California Campus (Copia in Napa, CA and Greystone in St. Helena, CA).
• Ability to stand and work for extended periods of time during customary service hours.
• Able to bend, stoop or reach as needed.
• Ability to frequently lift and carry thirty (30) pounds.
• Ability to occasionally lift and carry fifty (50) pounds with assistance.
• Ability to work in an outdoor environment with varying temperatures, including temperatures above 100° F.