About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: The Cocktail Server is responsible for serving both alcoholic & non-alcoholic beverages to guests throughout the property, ensuring an exceptional guest experience. Essential duties include, but are not limited to:
• Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures. • Ensure guest satisfaction in assigned areas and other areas if necessary. • Adhere to state liquor laws and Alcohol Awareness Certification (AAC) training guidelines. • Keep bar and service area clean, sanitary and organized at all times. • Adhere to beverage control procedures. • Adhere to all regulatory, departmental and company policies and procedures • Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations • Promote positive guest and team member relations Qualifications:
• High School Diploma or equivalent is required with a minimum of six (6) months – one (1) year of food or beverage server experience, preferably high volume. Certificate in Mixology is preferred. • Must undergo Alcohol Awareness Certification training on an ongoing basis. • Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities. • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. • Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor. • Ability to work flexible schedules, including nights, weekends and holidays is required. • Must possess knowledge of both food and beverage items. • Must be able to make cash transactions accurately. • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida departmental policies and procedures.