About this role
DUTIES AND RESPONSIBILITIES:
• Educate guests on our brand, amenities, and promotions
• Increase brand awareness by bringing the Toucan mascot to life
• Have friendly, positive, and informative interactions with guests
• Greet and engage with guests of all ages
• Perform and provide guests service through performance, silent gestures, and character poses
• Engage and delight our guests to provide long-lasting memories and positive interactions
• Consistently execute costume maintenance to ensure operational show-ready condition
• Maintain communication with supervisors by answering texts, calls, and emails in a timely manner
• Transport booth and materials to event locations
• Set up and break down event materials for each shift
• Store and secure company property when not in use
• Adhere to brand marketing standards
• Ability to learn brand subject matter and speak confidently in public settings
• Provide feedback on the brand and share new ideas that may attract additional guests
• Perform all other duties as assigned
QUALIFICATIONS:
• Must be at least 18 years old
• Previous character performing experience preferred
• Candidate must be 5'6"- 5'11" for this position due to costume fitment
• Must have a high school diploma or equivalent
• Able to perform both indoors and outdoors in full costume
• Work effectively in a hot and claustrophobic costume environment
• Able to walk and stand for long periods of time
• Physically able to balance, stoop, kneel, sit, crouch and stand as needed to perform duties
• Display good nonverbal communication skills needed to bring the character to life
• Ability to read social cues to help understand the level of interaction guests are comfortable with
• Must be willing and able to work odd or irregular hours including nights, weekends, and holidays
• Must be willing to travel to off-site events within a 300-mile radius of Foley, AL
• Must be able to work efficiently in a fast-paced, high-volume work environment
• Strong interpersonal skills
• Ability to work independently without supervision, be self-directed, and demonstrate initiative
• Must possess a valid state driver's license with a clean driving record; required for company auto insurance
• Must be able to lift items up to 25 lbs
• Able to work outdoors in sunny, hot, humid, cold, and rainy conditions
Interested applicants can apply directly to www.visitowa.com/employment.
To maintain document integrity and ensure optimal system processing, please submit your resume and supporting files in PDF format.