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Regional Manager - Retail Operations @ ASICS

Melbourne, VIC, auOnsiteFull-timePosted 134 days ago

Opens on smartrecruiters

About this role

The Regional Manager will be responsible for overseeing the daily operations of some selected stores across WA and VIC with the goal being to boost revenue, develop the business and motivate the Store Managers to perform, lead and consistently deliver exceptional customer experiences.

So, what goes in to making that happen?

Maximising sales performance through excellent customer experience by using Foot ID, CXP, and elite product knowledgeDriving UPT, average basket, conversion and GP%/dollars through strategic initiativesResolving escalated customer complaints to ensure brand reputation and customer experience is not compromisedConducting monthly meaningful catch ups with managers to review results, progress, needs and opportunitiesEffectively execute weekly planning of store visit to ensure both the management team and store supports the needs of the business regarding sales, operations and staff engagementEnsuring all stores are adhering to all company policies and proceduresMonitor stock levels to ensure they stay at healthy capacity, while working with our Planning team to report any stock level issues and possible solutionsEnsuring pricing strategy is consistent with the National Strategy and not compromising store’s gross profitsConducting store audits and resolve any issues by implementing changes and actions to maximise all operations, sales, and merchandising opportunitiesEnsuring merchandising standards are in line with company direction and that marketing activities are supported and displayed correctlyConducting monthly audit checks to ensure stores are compliant with policies and procedures, particularly around cash handling, point of sale and stock handlingWorking closely with P&C and Store Managers to ensure all Recruitment needs are being forecasted and filled in a timely manner and in line with processCreating a learning culture to elevate staff engagement and customer experienceIdentify future leaders within your region and have a clear and effective succession planning strategy in place to develop staff and promote internal opportunities

In return, we offer:

A permanent full-time opportunitySalary + company car + bonuses + 17.5% annual leave loading + paid parental leaveTravelling role across store networkGenerous staff discount – 25% off wholesale!A collaborative, supportive and high performing team cultureOpportunities to engage and give back through community and team events

That’s enough about us! Here’s what we’d like to see from you:

Minimum 3 years’ experience in Retail Operations and Leadership rolesC class licence with the ability to travel to the following various locationsWorking knowledge of retail management best practices with a continuous improvement mindsetDemonstrated success in leading and developing large and diverse retail teamsOutstanding communication, both verbal and writtenSuperior time management and organisational skills, with a focus on managing deadlines, planning out months and schedulingExcellent commercial awareness and an analytical mindset to maximise opportunities and identify risks/weaknessesPresentation skillsAbility to work with collaboratively with others internally and externallyPrevious experience working with fashion or footwear would be advantageous however, not essential – more importantly, you must be willing to learn and love our brand!Alignment to our values of Respect, Courtesy, Persistence, Teamwork, Preparation and Learning from Failure At ASICS, we work together as one team to bring a performance mindset to life every day - Are you ready to pursue your career goals? Apply Today!

ASICS is proud to be an Equal Employment Opportunity employer, where everyones ideas and contributions are respected. We are committed to engaging a diverse workforce, and our hiring decisions are made with the best candidate for the role at the forefront. We encourage people of all ages, abilities, and cultural backgrounds to apply to join our team.

Skills

Head OfficeManagementMid-Senior LevelRetail

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