About this role
Upholds the Credit Union’s mission of “We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve” the SVP Operations is a strategic leadership role accountable for overseeing and optimizing the operational efficiency, member experience, and non-branch service delivery within the Credit Union. Reporting to the Chief Information Officer, the SVP of Operations plays a critical role in shaping the organization’s overall success by ensuring seamless operations, exceptional member service, and a positive member journey while striving toward our vision, living our mission and standing by our values.