About this role
The Post-Closing Processor is responsible for ensuring that all closed Consumer loan records contain the proper loan support documentation and are correctly boarded to the servicing system. The Specialist will verify the accuracy of the documents and ensure that they comply with all requirements, policies, and procedures for institutional lenders. The Specialist will be cross-trained within all areas of the Quality Assurance department. This position is 100% in person. Qualifications Associate degree in a business-related field or commensurate experience preferred. High School diploma or GED required. Experience in processing or closing loans in a high-volume environment preferred. Knowledge and understanding of pertinent loan documents, lending requirements and loan onboarding experience preferred. Data entry experience required. Must possess analytical skills and the ability to make sound judgements. Ability to work in a fast-paced, team-oriented work environment. Must be able to manage time efficiently, prioritize tasks and meet deadlines. Must have excellent written and verbal communication skills. Must have strong propensity for detail, accuracy and ability to work independently with minimal supervision. Must be professional and courteous with all internal and external customers. Working knowledge of Microsoft Office applications. Principal Activities/Objectives Ensures all Consumer loans are properly boarded to the loan servicing system. Reviews all Consumer loans and associated packages within required time-frames and apprises management of any issues with boarding and brings issues to management’s attention if/when the cycle falls behind. Reviews each loan to determine the account meets underwriting guidelines and documentation requirements as defined by the Bank. This review includes income and employment verification, and property and other related documents for each loan. Processes loan disbursements and associated paperwork on various types of loans. Examines required closing documents on the loan for accuracy, also determines that all required documents for the loan are correctly completed. Keeps track of follow-up schedule to ensure required corrective actions are completed and in compliance with lending policy, underwriting guidelines and federal, state and local regulations. Ensures that all Consumer loan documents are scanned into document image system(s), and collateral documents are shipped properly to the servicing unit. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.