About this role
<p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your Key Responsibilities</b></H2> </div><div><p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Identifying customer requests in Salesforce and assigning tickets to the appropriate queues</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Handling customer inquiries related to order status and delivery status</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Creating new cases in Salesforce</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Supporting order changes, including cancellation, postponement, and sending order confirmations</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Requesting proof of delivery</span></li> </ul> <p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Your Qualifications</b></H2> </div><div><p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Actively pursuing a degree</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Familiarity with Microsoft Office Suite (especially Excel, Outlook, Word and PowerPoint)</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Fluent verbal and written communication skills in English (min. B2 level)</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Knowledge of German is a plus</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Excellent written and verbal communication skills</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Proactive and eager to learn</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Ability to work collaboratively in a team environment</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Able to work 30 hours per week (we offer a flexible schedule to balance studies and internship) is advantageous</span></p> </li> </ul> <p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Our Offer</b></H2> </div><div><p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <ul> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Be a part of a global company & international team</span></strong><span style="font-family:Arial, sans-serif"> with a diverse variety of backgrounds, skills and views</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Experience <strong>working in English,</strong> <strong>refining your language proficiency</strong> in professional field</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Advance your skills</span></strong><span style="font-family:Arial, sans-serif"> with access to our <strong>internal training platform</strong>, <strong>guidance from supporting experts</strong>, and <strong>real-life challenges</strong>, all designed to boost your hard and soft skills</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Enjoy a <strong>flexible schedule</strong> and <strong>hybrid work model</strong> tailored to help you combine studies and gaining your first corporate experience. Our modern <strong>office is located in the center of Wroclaw</strong></span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Our internship program is designed to foster development of emerging talent, while <strong>providing remuneration</strong></span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Connect with other interns </span></strong><span style="font-family:Arial, sans-serif">during quarterly integration meetings and boost your skills during workshops</span></li> <li style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Join our CSR Activities</span></strong><span style="font-family:Arial, sans-serif"> and Passion Clubs like <strong>Foodies</strong>, <strong>Sports Team </strong>and<strong> Language Clubs</strong></span></li> </ul> <p style="line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p></div></div></div><p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif"><a href="https://performancemanager5.successfactors.eu/interstitial?interstitialDest=http%3a%2f%2fwww.schaeffler.com%2fcareers&_s.crb=HbWL2%2fsXwQQK2v%2fWsI7%2bo4TLnwIg5mi9Tohjc%2bku%2bKU%3d">www.schaeffler.com/careers</a></span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><strong><span style="font-family:Arial, sans-serif">Your contact</span></strong></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif">Recruitment Team</span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"><span style="font-family:Arial, sans-serif"><a href="mailto:[email protected]" target="_blank" rel="noopener">[email protected]</a> </span></p> <p style="margin:0.0in 0.0in 8.0pt;line-height:115%;font-size:12.0pt;font-family:Aptos, sans-serif"> </p> <p><span style="font-size:12.0pt;line-height:115%;font-family:Arial, sans-serif">Keywords: Students; Internship; Part-Time; Limited; Administration, Services & Support; </span></p>