About this role
What You'll Do
• Lead and support the front desk team during busy shifts • Set the vibe for great service and positive energy • Keep the front-of-house organized and guest-ready • Oversee lanes, arcade, and attractions throughout the day • Train and coach team members • Step in and handle guest concerns confidently • Help with scheduling and event coverage • Run POS transactions accurately • Open and close the building • Keep safety top of mind and respond to issues quickly
What We're Looking For
• High school diploma or equivalent • 2+ years of guest service experience • 1–2 years of leadership or supervisory experience required • Hospitality or food and beverage experience is a big plus • Strong communicator who isn't afraid to take charge • Comfortable giving direction and holding people accountable • Available nights, weekends, and holidays • Someone who can stay calm when it gets busy
Physical Requirements
• Able to stand and walk for most of your shift • Able to move quickly around the facility • Able to lift up to 25 pounds • Comfortable working in a lively space with music, lights, and steady noise • Able to stay focused and responsive in an active environment
Why You'll Love It Here
• It's never boring • You're part of the action, not stuck behind a desk • You get real leadership experience • You're leading a team in a place people come to celebrate
If you like staying busy, leading from the front, and being part of something fun, this role is for you!
Pay range: $18-$20/hour