About this role
Hours: Full time, 40 hours per week Hourly rate: £13.45 per hour
Key Results
• Deliver a full and timely commercial and personal laundry service for all sites of St Monica Trust, as required. • Control of laundry stores and equipment. • Maintain a clean and safe working environment. • Comply with Health and Safety regulations and legislation in relation to tasks undertaken and to report any situations that could be considered hazardous. • Open, run and close the laundry service on Saturday mornings and times when the Manager or Senior are away. • Build good working relationships with colleagues (including in other teams) and treat every item that passes through the laundry with care and attention. • There may be occasions when you need to support with the transport of laundry between sites, to be agreed from time to time with line manager.
Skills and Experience
Communication
• Write notes and messages – numeracy, literacy and verbal skills. • Communicate with people with differing communication needs. • Encourage and influence. • Understand and follow instructions and procedures. • Strong customer service skills. • Mixed methods and mediums of communication.
Thinking Style
• Analyses and evaluates given information. • Adapts style and approach appropriate to situation or task. • Structures tasks/activities. • Pre-empts issues and trouble-shoots. • Refers appropriate decisions to line manager. • Identify and recommend learning and development areas for colleagues. • Challenge, or suggest new ways of working, to promote the efficiency of the unit or team.
Well-being and Values
• Demonstrate interest, care and attention. • Create a positive impression. • Reliable, dependable and professional. • Understand the needs of older people and people with dementia (including willingness and motivation to learn). • Aware of cultural and individual differences in all interactions and service areas.
Working with Others
• Works effectively as part of a team. • Builds relationships of trust with others (team, residents and their family & friends). • Potential exposure to challenging, physical or emotional situations.
Other Skills and Qualifications
Essential
• Ability to undertake heavy manual work. • Evidence of ability to learn. • Customer service skills.
Desirable
• Experience of working in commercial laundry • Experience of operating machinery. • Knowledge of Health and Safety, manual handling and infection control.
Additional Information • Duties must be carried out in compliance with St Monica Trust’s Equity, Diversity and Inclusion Policy. • This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
Salary Ranges: £27,976.00 - £27,976.00 Time Type: Full timeIf you have any queries please email our Recruitment Team - recruitment@stmonicatrust.org.uk