About this role
About the role: The Level 1 FRAML Analyst is responsible for the first-line review and investigation of alerts generated from fraud detection and AML transaction monitoring systems. The role also supports customer onboarding by reviewing cases that fail straight-through automated eKYC processing. This ensures timely identification of suspicious activities, risk mitigation, and compliance with regulatory requirements and internal policies.
Key Responsibilities:
• Perform initial review and analysis of alerts generated from Fraud Detection and AML Transaction Monitoring systems. • Investigate unusual or suspicious transactions, account behaviours, and customer activities, including but not limited to supporting NFP fund tracing and earmarking requests. • Differentiate between genuine and suspicious activities using predefined rules, scenarios, and risk indicators. • Escalate potential fraud cases or suspicious activities to Level 2 / relevant investigation teams with proper documentation. • Ensure all alerts are reviewed and closed within defined Service Level Agreements (SLAs). • Document investigation findings clearly, accurately, and in accordance with internal SOPs and regulatory standards. • Conduct customer due diligence checks, including reviewing customer profiles, transaction history, and risk ratings. • Review onboarding cases that fail automated eKYC straight-through processing and conduct manual verification to ensure compliance with regulatory and internal requirements. • Support in identifying emerging fraud trends, typologies, and AML risks.
Key Requirements:
• A bachelor’s degree in any discipline. • 1–3 years of experience in Fraud Detection, AML Transaction Monitoring, or Financial Crime operations (fresh graduates with relevant internship exposure may be considered). • Basic understanding of AML regulations, fraud risk, and financial crime typologies. • Strong analytical and problem-solving skills. • Good written and verbal communication skills. • Ability to work in a fast-paced, high-volume environment. • Detail-oriented with a strong investigative mindset. • Willingness to work on shifts. JR00000577