About this role
The AVI-SPL Onsite Maintenance Engineer will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. Essential Duties and Responsibilities: Perform preventative maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components Responsible for job site documentation as needed Field installation of control programs (AMX / Crestron/Firmware) – upload and download capability Field service support of control programs (AMX / Crestron/etc.) – minor edits (could be with the aid of a programmer), compile, upload and download capability