About this role
JCMC Sick and Well is seeking a Patient Service Representative (PSR) to serve as our referral coordinator and front desk receptionist. This position serves as the primary point of contact between a patient and a care provider or care specialist. The PSR delivers the highest level of customer service and efficiency possible by answering phone calls, greeting patients, making appointments, collecting payments, promptly processing referrals, and providing general information. This position is located at our JCMC Sick and Well clinic. If you enjoy working in a dynamic environment and providing exceptional service, we’d love to have you on our team!