About this role
Customer Experience Manager, Enterprise at Navex. Location: Lake Oswego or Charlotte or Houston. Role: owning experience, building relationships, driving adoption Requirements: 5+ years in customer success/account management or SaaS post-sales leadership; expertise in lifecycle analytics and customer health; strong executive communication and cross-functional influence; data-driven mindset and comfort using AI/telemetry. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English