About this role
Customer Experience Manager, Mid Market at Navex. Location: Houston or Lake Oswego or Charlotte. Role: owning experience, building relationships, driving adoption Requirements: 5+ years in customer success/experience/account management or SaaS post-sales; expertise in lifecycle analytics, customer health, executive communication, and data-driven CX. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English