About this role
IT Support Analyst II at AlphaSense. Location: London, England, United Kingdom. Role: troubleshooting systems, creating documentation, mentoring analysts Requirements: Proven IT support experience handling complex OS, networking, and identity issues; strong problem solving and documentation skills; ability to work independently, mentor others, and contribute to automation and KB improvements. Category: Information Technology Seniority: Mid Level Tools: Okta, Google Workspace, Kandji, Microsoft Intune Commitment: Full Time Workplace: Onsite Languages: English