About this role
Customer Experience Manager, Mid Market at Navex. Location: Lake Oswego, Oregon, United States. Role: owning experience, building relationships, guiding lifecycle Requirements: 5+ years in customer success, customer experience, account management, or SaaS post-sales leadership; expertise in customer health, lifecycle analytics, executive communication, and cross-functional influence; comfortable using AI and data-driven CX approaches. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English