About this role
Customer Experience Manager, Enterprise at Navex. Location: London, England, United Kingdom. Role: owning experience, building relationships, driving adoption Requirements: 5+ years in customer success/account management or SaaS post-sales leadership; proven retention and expansion results; executive communication, lifecycle analytics, and data-driven CX skills; AI readiness. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English