About this role
Customer Service/ Call Center Agent Chilindo is one of Thailand’s leading & fastest growing E­Commerce companies. We offer a wide range of products through online auctions ­ more than 50.000 auctions per day including new products almost every week. As an employee at Chilindo you will enjoy a challenging and interesting job, working with both thai and foreign talent. The position as Customer Service & Call Center Agent covers tasks as communicating with all of our customers across Thailand via phone, Facebook, Line and E­mail. You will belong to a team of more than 60 inspiring colleagues in the Customer Service department. Responsibilities: ● Deal directly with our customers by telephone, electronically (Facebook, Line, E­mail) ● Suggest solutions to any issues and problems claimed by customers and resolve it instantly ● Fulfill customer requests by clarifying desired information; completing transactions and forwarding requests. Requirements: ● High school or Bachelor degree ● Good computer skills; typing and use of Microsoft office applications will be an advantage ● Good command of English is desired ● Punctual and extrovert personality ● Ability to work in a structured manner and strive to get things done ● Service­minded and ability to work both efficiently and effectively under pressure ● Positive mentality and ability to work well in a large team Salary range: Standard salary is 14000 THB/monthly plus overtime. Average salary for Call Center Agent is approx 17.500 THB/monthly and higher. For employees that show the right attitude, career advancement and increase in salary is possible. Perks & Benefits: ● 6 day work week ● Social Security (SSO) ● Company outings and parties ● Possibility to grow within the company ● Additional bonus if able to handle English­speaking customers