About this role
*Responsibilities:*
* Greet and assist clients, homeowners, suppliers, and visitors in a professional and welcoming manner. * Answer and direct incoming phone calls, emails, and general inquiries. * Manage front desk operations, including mail distribution, filing, and office organization. * Schedule appointments, meetings, homeowner orientations, and internal team meetings. * Assist homeowners with the selections process, including coordinating appointments, preparing selection packages, and maintaining accurate records. * Enter and update customer selections, upgrades, and related documentation in company systems. * Coordinate with sales, construction, and purchasing teams to ensure timely communication of homeowner selections and changes. * Prepare and maintain client files, contracts, and other administrative documents. * Create and publish social media content across company platforms to promote homes, communities, events, and company initiatives. * Capture photos and videos of homes, construction progress, and company events for marketing purposes. * Monitor social media accounts, respond to inquiries, and escalate leads as required. * Assist with marketing initiatives, website updates, and promotional materials. * Maintain office supplies and assist with general administrative duties as required.
*Qualifications:*
* Previous experience in reception, administration, customer service, or a related role. * Must have valid Driver's license and access to vehicle * Strong communication and interpersonal skills with a customer-focused approach. * Excellent organizational skills and attention to detail. * Proficiency in Social Media * Experience in residential construction, homebuilding, or customer selections is considered an asset. * Ability to multitask and work effectively in a fast-paced environment.
Pay: From $42,000.00 per year
Work Location: In person