About this role
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) and Restaurant General Manager (GM) in the day-to-day operations of Eataly's full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, table support, and hosts.Provides a steady leadership presence on the floor, monitoring guest, food, and team member serviceEnsures exceptional service standards are consistently met and that activities are carried out effectivelyInspects dining room and storage areas to ensure compliance with health and safety regulationsAssists in conducting pre-shift, stand-up, and monthly staff meetingsEstimates and purchases front-of-house equipment and beverage needs as per the direction of the Restaurant GM, AGM, and Beverage GM, and supervises intake orders to ensure specificationsAssists with invoice receiving, inventory control, and inventory physical count at the end of the monthReviews financial information such as sales, inventory and costs to monitor budgetMeets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employeesDocuments, investigates, escalates and resolves all employee and guests incidentsAssists with administrative and operational duties as neededPerforms other duties as required or assignedQualifications2+ years of experiencing leading or managing a front-of-house restaurant teamUnderstanding of steps of serviceOutstanding communication, leadership and problem-solving skillsBachelor's Degree or Associate's Degree in Restaurant Management or Hospitality preferredKnowledge of Italian cuisine and beverage highly preferredJob RequirementsAvailability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingFood Handler's License preferredCompensationCompensation for this role is CAD $55,000.00 annually, plus tipsThis position has been posted to fill a current vacancyAdditional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental LeaveRRSPFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand more!Company DescriptionEataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme ? but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team's product knowledge