About this role
*Job Summary* We are seeking a dynamic and experienced Food Service Supervisor to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant management experience, and a passion for delivering exceptional customer service. This role involves supervising staff, ensuring food safety standards are maintained, and managing all aspects of food preparation and service to ensure a seamless dining experience for guests. The Food Service Supervisor will also be responsible for team management, training, and maintaining high standards of hospitality and food quality.
*Duties*
* Supervise daily restaurant operations, ensuring efficient workflow and excellent customer service. * Oversee food preparation, cooking, and serving processes to meet quality and safety standards. * Manage POS systems such as Micros POS for accurate cash handling and transaction processing. * Lead, train, and evaluate team members in food handling, service techniques, and safety protocols. * Conduct interviewing and hiring of new staff to build a competent team aligned with restaurant standards. * Monitor food safety compliance, sanitation practices, and proper food handling procedures. * Coordinate kitchen activities with front-of-house staff to ensure timely service delivery. * Handle customer inquiries, resolve complaints promptly, and maintain high levels of hospitality. * Manage inventory levels, order supplies, and ensure proper storage of food items. * Maintain cleanliness and organization of the kitchen and dining areas in accordance with health regulations.
*Experience*
* Proven supervising experience in a food service or restaurant management setting. * Extensive background in food industry roles such as food preparation, cooking, serving, or hospitality management. * Familiarity with POS systems like Micros POS or similar platforms for cash handling and order processing. * Strong leadership skills with experience in team management, interviewing, and staff development. * Knowledge of food safety standards and proper food handling procedures. * Prior restaurant experience including kitchen operations or hotel/restaurant management is highly desirable. * Experience with barista services or working in hotel or hospitality environments is a plus. This position offers an opportunity to lead a dedicated team within a vibrant food service operation while ensuring exceptional guest experiences through effective supervision and operational excellence.
Job Types: Full-time, Permanent
Pay: $16.75-$17.00 per hour
Work Location: In person