About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Receive and log complaints. Maintain and manage digital database. Answer clients' inquiries and provide information. Type of experience: Call centre. Security and safety: Criminal record check. Reference required. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Quick learner. Experience: 1 year to less than 2 years. Health benefits: Dental plan. Disability benefits. Health care plan. Financial benefits: Commission. Other benefits: Parking available.