About this role
Dealership: L0747 Chrysler Dodge Jeep Ram of Utica
Yorkville Chrysler Dodge Jeep Ram
NOW HIRING: AUTOMOTIVE SERVICE ADVISORS Schedule: Open availability required, including Saturdays
If you thrive in a fast-paced environment and enjoy helping customers while maximizing earning potential, this is your opportunity to join a high-performing service team focused on customer satisfaction and long-term relationships.
What You’ll Do
• Act as the primary liaison between customers and technicians • Identify vehicle concerns and recommend appropriate services • Prepare accurate estimates for parts, labor, and repairs • Write and manage repair orders (ROs) from start to finish • Communicate additional service needs based on inspections • Verify and process warranty and service contract coverage • Keep customers informed on timelines, costs, and service updates
What We’re Looking For
• Previous Service Advisor experience preferred • Automotive technician background is a plus • Strong communication and customer service skills • Solid understanding of vehicle systems and maintenance • Team-oriented mindset with a drive to succeed • Valid driver’s license and clean driving record
Compensation
$50,000 – $80,000 annually
(Earnings based on performance, experience, and commission)
Benefits
• Medical, Dental, and Vision coverage • Paid Time Off & Holidays • 401(k) with company participation • Employee Stock Purchase Plan • Paid Life Insurance & Disability coverage • Ongoing training through Lithia Learning Center • Vehicle purchase discounts & wellness programs
Requirements: High school diploma (or equivalent), 18+
We are a drug-free workplace and an equal opportunity employer committed to a diverse and inclusive workforce.