About this role
JOB DESCRIPTION
Position Summary: We are seeking a seasoned and versatile professional to take on a duo-role within the Data Center Operations team. The successful candidate will serve as: A Change Advisory Board (CAB) Approver responsible for evaluating and authorizing changes that impact DC Operation’s infrastructure. A Trainer for the Data Center Facility Equipment (Electrical/Mechanical/General Facility Systems) domain to upskill the Data Center Operations Team.
This is a role ideally for someone with strong technical expertise, a passion for knowledge transfer, and leadership capabilities to influence and align with best practices across multiple mission-critical data center sites in APAC. The incumbent will lead and work closely with other Subject Matter Experts (SMEs) to enhance the training materials.
Key Responsibilities:
1. CAB Approver Responsibilities: A formal body that evaluates proposed changes in (OT) facility environments to ensure minimal risk and business disruption. CAB Approvers assess changes for feasibility, risk, impact, and alignment with policies.
• Review and approve change requests affecting the facility infrastructure of data centers. • Assess risks, business impact, compliance, and technical feasibility of changes. • Collaborate with cross-functional teams to ensure safe and efficient execution of changes. • Maintain documentation of approvals and ensure alignment with change management policies. • Participate in regular CAB meetings and provide technical input. • Participation in off-hours CAB meetings or emergency changes as needed.
2. Trainer – Electrical, Mechanical & General Facility Management Systems: An expert responsible for educating and upskilling team members through structured programs, hands-on sessions, and knowledge-sharing initiatives, ensuring operational excellence and compliance with standards.
• Develop and deliver training programs on electrical, mechanical and general facility systems. • Conduct onboarding training for new hires and regular upskilling for existing staff. • Organize practical workshops, simulations, and walkthroughs of critical systems. • Evaluate training effectiveness and update content as needed based on new technologies or standards. • Maintain a knowledge base of SOPs, manuals, and troubleshooting guides.
Qualifications:
• Bachelor’s degree in electrical, mechanical engineering or a related field. Master’s preferred. • Minimum 10 years of experience in data center operations with a focus on facilities systems. • Certified in ITIL (preferably v4) with experience in Change Management processes. • Proven experience in training or mentoring technical staff. • Experience in leading or contributing to a Center of Excellence is a strong advantage. • Understand AI tools and mastering the Prompt will be an added advantage. • Strong analytical, communication, documentation and presentation skills. • Ability to lead cross-functional initiatives and influence stakeholders.
JOB REQUIREMENTS
Key Competencies:
• Technical Expertise in Data Center Electrical Infrastructure • Change Management & Risk Assessment • Training & Development • Leadership & Strategic Thinking • Collaboration & Communication • Continuous Improvement Mindset
Work Environment:
• On-site presence at data center facilities is required. • Occasional travel to regional data centers or training sites.
BUSINESS SEGMENT
Connectivity
PLATFORM
Operating Division