About this role
Main Responsibilities
• Fixed appointment for patient (via walk-in, by appointment system or any related platform).
• Register patient upon receiving or prescription or appointment letter.
• Assisting doctor in the clinic, if needed.
• Organize patient record in the clinic.
• Book appointment patient for operation and send to admission counter for admission.
• Ensure patient’s record to be ready before is due for appointment.
• Ensure guarantee letter submission to the Business Office services is done daily after the registration of patient.
• Ensure all items ordered are keyed in correctly.
• Ensure that all clinic supplies and stock levels are adequately maintained to support smooth and uninterrupted daily operations.
• Fully understand of clinic receptionist job scope.
• To promote, support and ensure patient understanding of Patient and Family Rights.
• Promoting promotions, packages, applications and services available to all patients.