About this role
Service Center Specialist
Service Center Specialist
• Support the customers during card attaching, deposits and withdrawals • Support the customers when registering in the Client’s webpage • Input of customer passport information into the system • Authorization of customers in the system • Provision of consultation regarding Client’s products • Provide customers with the data regarding new and existing services/campaigns • Register Customer problems and requests correctly and accurately • Verify any kind of information related to subscribers • Follow high security level of customer data confidentiality • Follow company standards in customer service • Proper knowledge of Company products/ services/promotions/standards