About this role
Job Summary**
As an IT Mobility Asset Analyst at FLSmidth A/S, you will be responsible for the lifecycle management of our mobile IT assets, ensuring their efficient deployment, tracking, maintenance, and secure disposal across the organization. This role plays a key part in optimizing our mobile technology infrastructure and supporting our global workforce.
Job Responsibilities**
* Manage the entire lifecycle of FLSmidth's mobile IT assets, including smartphones, tablets, laptops, and other portable devices, from procurement to retirement. * Maintain accurate inventory records of all mobile IT assets, including location, user assignment, warranty information, and service history. * Coordinate with vendors for procurement, repair, and disposal of mobile devices, ensuring adherence to company policies and budget. * Oversee the deployment and configuration of mobile devices, including operating system imaging, application installation, and security policy enforcement. * Provide support to end-users for mobile device issues, including troubleshooting hardware and software problems, connectivity issues, and application support. * Manage Mobile Device Management (MDM) solutions, ensuring proper device enrollment, policy compliance, and security updates. * Develop and maintain documentation for mobile asset management processes, policies, and best practices. * Assist in the evaluation and selection of new mobile technologies and solutions. * Ensure compliance with data security and privacy regulations pertaining to mobile devices. * Collaborate with other IT teams to integrate mobile assets with existing IT infrastructure.
Job Qualifications**
* Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. * 2+ years of experience in IT asset management, specifically with mobile devices. * Proficiency with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, VMware Workspace ONE, Jamf Pro). * Strong understanding of various mobile operating systems (iOS, Android, Windows). * Experience with hardware and software troubleshooting for mobile devices. * Familiarity with IT service management (ITSM) tools and processes. * Excellent organizational skills and attention to detail. * Strong communication and interpersonal skills, with the ability to support diverse user groups. * Ability to work independently and as part of a team in a fast-paced environment. * Knowledge of asset lifecycle management best practices. * Fluency in English, both written and spoken.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.