About this role
Senior Proposal Specialist
At FLS, service is at the heart of everything we do.
We are looking for a Senior Proposal Specialist who will be responsible for preparing timely, accurate, and competitive technical-commercial proposals for standard spare parts. This role ensures efficient handling of high-volume quotation requests, close collaboration with internal and external stakeholders, and consistent alignment with customer expectations and internal process standards. The Proposal Engineer plays a key role in maintaining proposal quality, improving turnaround time, and contributing to customer satisfaction.
Your responsibilities
• Own the end-to-end proposal process for standard spare parts from RFQ receipt to quotation submission
• Review customer inquiries and select appropriate spare parts using internal systems and reference tools
• Collaborate with Sales, Customer Support, Engineering (where needed), and Supply Chain for quick input and validation
• Ensure proposals are accurate, within target lead times, and aligned with pricing policies and discount structures
• Handle high volumes of proposals while maintaining quality, consistency, and response time expectations
• Work closely with the shared services team (if applicable) to streamline proposals and handover of orders
• Track and improve proposal turnaround time (TAT), win ratio, and customer feedback
• Ensure that proposals and related documents are stored and documented as per internal guidelines
• Assist with export control classification, basic compliance checks, and data accuracy in proposal tools
• Support follow-up on open quotes, order conversion, and overdue customer responses
• Coordinate with Procurement for price and availability of non-stock or equivalent items
• Contribute to proposal process improvement initiatives and documentation of standard work practices
• Participate in system and tool enhancements related to standard parts quoting
• Support training of new team members and promote consistent use of proposal tools and templates
Required skills
• Bachelor’s degree in Engineering, Supply Chain, or related field
• 5+ years’ experience in a B2B operational, customer support, or supply chain role
• Experience in mining, heavy industry, or industrial environments preferred
• Strong analytical thinking and forecasting capability
• Excellent communication and stakeholder management skills
• Comfortable working cross-functionally in a structured environment
• Fluent in English and Russian
Why Join FLS?
• Work with an industry leader with a strong installed base and long-term customer partnerships
• Be part of a team that drives operational excellence and service reliability
• Contribute to sustainable growth and continuous improvement
• Join a collaborative, high-performance environment where service truly matters
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.