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Application Support Kiwiplan - Sales @ Dssmith

ViennaOnsiteFull-time
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About this role

Responsibilities:

Planning, Implementation, testing, optimization and ensuring the operation of the following software systems (with Kiwiplan)

• Kiwiplan Enterprise Sales Processing (ESP-Sales) • Quote Management incl. Product Design (excl. Costing&Pricing) • Order Management • Invoice Processing (incl. Data Transmission to SAP) • Definition and Implementation of Interfaces • Account master data, Invoices, Credit master data • Implementation of Templates for document printing

User Access Rights (in defined area)

• Supporting approvement user access rights

Supporting Kiwiplan-Plants

• Support and train local experts • Analysing, processing and coordinating of process support issues • Information transfer of changes/adjustments to site key-users • Implementation of new modules • Parameterization in Kiwiplan incl. Tests & Documentation • Creating and maintenance of Kiwiplan tickets incl. Tests & Documentation

Kiwiplan Roll-Outs

• Analysing existing processes • Consulting of process changes • Implementing new Software/Modules • Supporting implementation of interfaces • Train local organization • Projectmanagement in responsible area

Application and Process Support

• Creating and maintenance of process documentation and detailed process description • Dealing with IT-Now (GSN) Tickets in Service Desk System

Qualifications & Requirements:

• Technical knowhow • Business- and Processmanagement education • Advanced knowledge in logistics processes • Profound IT knowledge • Structured and solution oriented practices • English knowledge in spoken and written • Able to work in a team • Impartation of knowledge • Willingness to travel up to 30%

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