About this role
Technology, DevOps/Site Reliability Engineer at BTIG. Location: New York or San Francisco. Role: troubleshooting hardware, resolving issues, supporting users Requirements: 2+ years IT support experience, strong customer-facing skills, Windows 10/11 and Microsoft 365 proficiency, experience with SCCM/Endpoint Manager and ticketing systems (ServiceNow); willing to obtain MS900. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows 10, Windows 11, Microsoft Office 365, Microsoft OneDrive, System Center Configuration Manager, Endpoint Manager, Zoom, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Global Relay, Cisco, Active Directory, VPNWIFI Commitment: Full Time Workplace: Hybrid Languages: English