About this role
Customer Support Associate (Non-Voice) at Laundryheap. Location: Bengaluru, Karnataka, India. Role: responding customers, resolving complaints, creating invoices Requirements: 2+ years customer service (chat/email) experience, strong English, experience with Intercom, Google Sheets proficiency, escalation management, analytical and multitasking skills; flexible for night and weekend shifts. Category: Customer Service Seniority: Entry Level Tools: Intercom, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English