About this role
Customer Support (Email & Chat) at Laundryheap. Location: Bengaluru, Karnataka, India. Role: responding accurately, resolving complaints, creating invoices Requirements: 2+ years email/chat customer service with escalation management; high English proficiency; experience with Intercom; Google Sheets; analytical, multitasking, and problem-solving skills; able to work night shifts and weekends. Category: Customer Service Seniority: Entry Level Tools: Intercom, Google Sheets Commitment: Full Time Workplace: Onsite Languages: English