About this role
At EXL, we are committed to driving service excellence, operational transformation, and meaningful impact for our clients across the globe. As we continue to strengthen our quality ecosystem, we are seeking an accomplished and forward‑thinking Quality Assistant Vice President / Head of Quality Department to lead our Quality Division. This strategic leadership role is designed for a dynamic professional who thrives in a fast‑paced, data‑driven environment and is passionate about embedding quality at the centre of organizational success. If you are a visionary leader with deep expertise in quality frameworks, operational excellence, and cross‑functional collaboration—and you’re ready to influence positive change at scale—we invite you to join us and play a pivotal role in defining the future of quality at EXL.