About this role
(Senior) ITSM Process Owner (m/w/d) at Axel Springer News Media National. Location: Berlin, Berlin, Germany. Role: designing processes, leading workshops, analyzing metrics Requirements: Several years of ITSM process ownership experience, degree in (business) informatics or similar, strong ITIL knowledge, ServiceNow experience, analytical and stakeholder management skills, very good German and good English. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITIL Certifications: itil Commitment: Full Time, Part Time Workplace: Hybrid Languages: German, English