About this role
IT Support Analyst I at AlphaSense. Location: Helsinki, Uusimaa, Finland. Role: troubleshooting systems, deploying hardware, managing inventory Requirements: 1+ year IT support or helpdesk experience; knowledge of macOS/Windows; familiarity with Google Workspace, Slack, Zoom, Okta, and Microsoft 365; Finnish and English verbal/written fluency; ability to prioritize and work autonomously. Category: Information Technology Seniority: Entry Level Tools: Kandji MDM, Microsoft Intune, macOS, Windows, Google Workspace, Slack, Okta, Zoom, Zoom Rooms, Microsoft 365, Workwize, Jira Service Management Certifications: comptia a+, google it support, itil foundations Commitment: Full Time Workplace: Hybrid Languages: Finnish, English