389 live listings · Customer Success · London
Customer Success jobs in London
As of the latest dispatch there are 389 live customer success roles in london. The median salary range across active listings sits at $40k–$47k, with the top of the band reaching $47k for senior tracks. Synthesia, Visa and Vanta are the highest-volume hirers in this category this month. Only 25% are fully remote — most teams prefer hybrid or onsite for this role. Use the ResuMinder extension to apply in one click — match your CV in real time and let us auto-fill the application form.
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389 Customer Success roles in London
Customer Success Manager
Modo Energy·London, England, United Kingdom
Customer Success Manager at Modo Energy. Location: London, England, United Kingdom. Role: onboarding accounts, driving adoption, monitoring health Requirements: 2+ years in B2B SaaS customer success or account management; driving product adoption, onboarding, account health monit…
Customer Support Specialist
Aghanim·Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade
Customer Support Specialist at Aghanim. Location: Los Angeles or New York City or Seoul or Beijing or London or Lisbon or Belgrade. Role: resolving issues, managing tickets, investigating payments Requirements: Experience in customer or technical support, strong written and spoke…
Customer Support Specialist, EMEA
Rogo·London, England, United Kingdom
Customer Support Specialist, EMEA at Rogo. Location: London, England, United Kingdom. Role: handling queries, diagnosing issues, identifying improvements Requirements: 1+ year B2B SaaS customer support experience, strong verbal/written communication, analytical mindset, organizat…
Customer Success Manager, Financial Services
AlphaSense·London, England, United Kingdom
Customer Success Manager, Financial Services at AlphaSense. Location: London, England, United Kingdom. Role: driving adoption, building relationships, influencing product Requirements: 2+ years supporting financial services clients or working in fintech/SaaS; strong presentation,…
Lead Customer Success Engineer - Data & AI Security
Veeam Software·London, United Kingdom
Lead Customer Success Engineer - Data & AI Security at Veeam Software. Location: London, United Kingdom. Role: driving outcomes, conducting assessments, engaging executives Requirements: 12+ years in customer-facing technical roles in data security/privacy/governance/cloud; exper…
Customer Success Manager
Jamf·London, United Kingdom
Customer Success Manager at Jamf. Location: London, United Kingdom. Role: serving customer, building relationships, driving adoption Requirements: 3+ years in SaaS customer success/account management, experience with enterprise accounts, familiarity with Apple ecosystems, strong …
Customer Support Specialist
Diligent Corporation·Galway or London
Customer Support Specialist at Diligent Corporation. Location: Galway or London. Role: handling calls, diagnosing issues, documenting transactions Requirements: Bilingual Portuguese/English, 2+ years phone-based software/technical support, working knowledge of Windows OS, strong …
Customer Success Analyst
Trade Nation·London, England, United Kingdom
Customer Success Analyst at Trade Nation. Location: London, England, United Kingdom. Role: resolving issues, monitoring markets, updating records Requirements: Customer support across email/phone/chat, knowledge/interest in CFD/FX/online trading, previous financial services or br…
Senior Customer Success Manager
EcoOnline·London or Liverpool
Senior Customer Success Manager at EcoOnline. Location: London or Liverpool. Role: managing accounts, driving growth, supporting onboarding Requirements: 5+ years in a SaaS customer success role, 2+ years key account management, consultative selling, strong stakeholder management…
Senior Customer Success Manager (UK)
Kpler·London, England, United Kingdom
Senior Customer Success Manager (UK) at Kpler. Location: London, England, United Kingdom. Role: building relationships, delivering onboarding, driving adoption Requirements: 3+ years customer success experience in commodities, energy, shipping or fintech; experience with large cl…
Manager, Customer Success, INTL
Toast·London, UK
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. A Day in the Life As the Manager of Customer Success for Toast International, you will lead, …
Customer Success Specialist (Proptech, B2B SaaS)
Alto·London or United Kingdom
Customer Success Specialist (Proptech, B2B SaaS) at Alto. Location: London or United Kingdom. Role: managing accounts, driving renewals, onboarding clients Requirements: Experienced customer success/account manager in SaaS or property with strong communication, data analysis, and…
Digital First Customer Success Director
Corsearch·London, England, United Kingdom
Digital First Customer Success Director at Corsearch. Location: London, England, United Kingdom. Role: retaining customers, designing automations, leading team Requirements: Experience running digital/scaled customer success in B2B SaaS, designing automated lifecycle communicatio…
Customer Success Technical Architect
IBM United Kingdom Limited·London, England, United Kingdom
Customer Success Technical Architect at IBM United Kingdom Limited. Location: London, England, United Kingdom. Role: advising customers, driving adoption, designing architecture Requirements: Bachelor's degree; proven technical field experience at a product/SaaS company; hands-on…
Client Success Associate
FE fundinfo·London, England, United Kingdom
Client Success Associate at FE fundinfo. Location: London, England, United Kingdom. Role: supporting clients, building relationships, monitoring usage Requirements: Previous client-facing experience, excellent communication and presentation skills, relationship-building, influenc…
Customer Success Manager
Pacera·London, England, United Kingdom
Customer Success Manager at Pacera. Location: London, England, United Kingdom. Role: owning relationships, driving adoption, leading renewals Requirements: 3-5 years in customer success or account management (B2B SaaS preferred); experience building processes in early-stage envir…
VP of Customer Success
Swap·London, England, United Kingdom
VP of Customer Success at Swap. Location: London, England, United Kingdom. Role: architecting infrastructure, driving retention, leading teams Requirements: Proven global customer success leadership, experience applying AI/automation to success operations, executive-level communi…
Bilingual Customer Success Manager - German
Copado·London or Madrid
Bilingual Customer Success Manager - German at Copado. Location: London or Madrid. Role: driving adoption, managing customers, identifying upsells Requirements: 5+ years in customer success, bilingual in German and English, strong communication and consultative skills, experience…
Head of Customer Support
Aptitude Software·London, England, United Kingdom
Head of Customer Support at Aptitude Software. Location: London, England, United Kingdom. Role: leading support, improving performance, managing escalations Requirements: Experienced leader of enterprise B2B SaaS support teams with track record transforming operations, improving …
Customer Success Business Partner - Fixed Term Contract
Anaplan·London, England, United Kingdom
Customer Success Business Partner - Fixed Term Contract at Anaplan. Location: London, England, United Kingdom. Role: managing portfolio, driving adoption, leading reviews Requirements: Experienced customer success or consulting professional with EPM/enterprise planning background…
Customer Success Manager
Oxford Quantum Circuits·London, England, United Kingdom
Customer Success Manager at Oxford Quantum Circuits. Location: London, England, United Kingdom. Role: managing relationships, monitoring satisfaction, driving revenue Requirements: Customer-facing tech experience, relationship management, CRM proficiency (HubSpot preferred), stro…
Manager, Customer Success
AlphaSense·London, England, United Kingdom
Manager, Customer Success at AlphaSense. Location: London, England, United Kingdom. Role: leading team, driving value, building playbooks Requirements: 5+ years in client-facing SaaS roles, 2+ years managing teams, strong presentation and stakeholder communication, data-driven de…
Senior Manager, Customer Success (Enterprise) - Maternity Cover
RLDatix·London, England, United Kingdom
Senior Manager, Customer Success (Enterprise) - Maternity Cover at RLDatix. Location: London, England, United Kingdom. Role: leading team, driving adoption, managing escalations Requirements: Proven people management and enterprise customer success experience in SaaS; strong exec…
Customer Success Director
Finastra·London, England, United Kingdom
Customer Success Director at Finastra. Location: London, England, United Kingdom. Role: driving adoption, managing portfolios, leading engagements Requirements: 8+ years in customer success or account management within enterprise SaaS; experience with corporate lending/financial …
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