About this role
At IRIS Software Group, we power the businesses behind the UK economy processing payroll for a significant proportion of UK employees and supporting organisations with mission-critical solutions.
We are now looking for a Client Payroll Team Lead to join our growing payroll bureau team.
The Role
This is a hands on leadership role, where you’ll lead a team responsible for delivering accurate, compliant payroll services to a wide portfolio of clients.
You’ll play a key role in ensuring exceptional service delivery while developing and motivating your team.
Key Responsibilities
Lead, coach and develop a team of payroll professionals to maximise performance. Ensure all payrolls are processed accurately, on time, and in line with SLAs and KPIs. Act as the primary escalation point for payroll queries and client issues. Manage team performance, productivity and development plansBuild strong, trusted relationships with clients, ensuring high satisfaction and retention. Maintain up to date knowledge of payroll legislation and ensure team compliance. Support continuous improvement of payroll processes and service delivery
About You
5+ years’ payroll experience, including end to end payroll processing. Strong knowledge of PAYE, pensions and payroll legislation. Experience leading or mentoring a teamStrong customer focus with excellent communication skillsHighly organised with strong attention to detailComfortable working in a fast-paced, deadline driven environment
Why IRIS?
Join one of the UK’s largest privately held software companies supporting millions of usersWork in a collaborative, people first environment recognised as a Great Place to Work Opportunities for career progression and developmentFlexible and remote working options availableBe part of a business that powers critical payroll services across the UK
Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.