About this role
This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.
At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.
Job Description: Delegated Claims Technician
How does this role contribute to our collective success?
AXIS has a regulatory obligation to ensure that third party companies comply with minimum standards for the handling of claims where there is a Delegated Claims Authority (DCA). The role is to assist the Claims team to fulfil this obligation.
What will you do in this role?
• Onboarding and completion of third-party due diligence
• Creation of DCA Contracts
• Review, analysis and reporting of third-party performance
• Co-ordination of third-party audit scheduling
• Issuance and tracking to closure of audit recommendations
• Production and analysis of information required for internal governance meetings
• Input, maintain and monitor the DCA Register and records in other IT platforms
• Prepare and update third party contracts and schedules for Third Party Administrators (TPAs) and Coverholders
• Third-party performance oversight monitoring
• Oversight of loss funds
• Liaison with necessary key stakeholders
You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.
About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.
What you need to have:
• Progress towards CII qualifications an advantage but not essential
• Previous experience within delegated claims
• Strong customer focus with a commitment to fair outcomes
What we prefer you to have:
• Ability to work to a high standard of accuracy with strong attention to detail
• High quality written and verbal communication skills
• Conscientious and able to work independently towards pre-defined deadlines
• Takes ownership for completing responsibilities in a timely manner
• Collaborative team player who recognises the importance of strong partnerships
• Builds positive working relationships within internal stakeholders and third parties
• Outcome-focused and prioritizes meeting defined business goals and objectives
• Strong problem-solving skills and driven to find creative solutions to business challenges
• Inquisitive and naturally keen to understand and address the root causes of issues
• Demonstrates good judgment including appropriate escalation of items that require management attention
• At ease with management reporting and data systems from timely and accurate input to seeking methods to analyse, review meaning and relevance
• Experienced with Microsoft Excel, Word, PowerPoint and Outlook
Role Factors:
In this role, you will typically be required to:
Be in the office 3 days per week
What we offer:
You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.
This posting is for an existing vacancy.