About this role
The Role: Reporting to the Suites Manager and Expeditor, a Suites Runner provides support for exceptional guest service while working with Suites team to communicate and deliver product to the appropriate space(s) in a timely manner.
Responsibilities:
• Event Days: • Assist Suites Expeditor and Attendants with all pre-event and add-on food delivery. • Deliver food and beverage items to the appropriate suites according to orders placed. • Communicate with Pantry Coordinator to ensure timely delivery service. • Communicate with Warehouse team to procure any necessary items. • Assist in set-up and breakdown of Suites. • Assist Pantry Coordinator in organizing and maintaining clean, neat, and safe work areas. • Other duties as assigned.
Qualifications:
• Excellent organizational, written, and verbal communication, and interpersonal skills • Customer service and fast-paced problem-solving skills. • Must be personable, proactive, and self-motivated. • Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette. • Ability to work effectively independently and/or in a team environment. • Ability to work under pressure and meet deadlines. • Able to adapt to change quickly and prioritize tasks as needed. • Punctuality and dependability. • Must be able to read, maintain information, and perform simple mathematical calculations. • Must be able to speak, read, write, and understand English. • Must maintain personal hygiene and a well-groomed appearance. • Ability to occasionally lift/move items weighing up to 30 pounds. • Must be able to work extended hours due to business requirements including late nights, weekends, and holidays. • Complete company-wide safety training and any additional job-specific safety training. • Availability for 1-2 days per event week to familiarize self with venue runner routes. • All applicants must be at least 18 years of age.