About this role
About Eleving Group (Mogo)Eleving Group is an international fintech company specializing in vehicle and consumer finance, operating a multi-brand portfolio in 17 countries across 3 continents, with a 3600+ strong team. As pioneers in emerging economies, we’re driving change, encouraging financial inclusion and upward social mobility through innovative, easy-to-use financial products.
Strive for a way-way up with Eleving!
About the RoleWe're looking for a hands-on Regional IT Infrastructure Lead based in Nairobi, Kenya (relocation required). You’ll be part of the HQ team, responsible for IT operations in Kenya and regional infrastructure delivery, keeping performance and service consistent with Group standards.
You’ll be a part of a purpose-led team shaping progress across Africa’s evolving markets. If making a real impact and working in diverse cultures excites you, this is your opportunity.
What you’ll ownOwn day-to-day IT operations and infrastructure support in Kenya
Scaling IT infrastructure to support a fast-growing team
Keep local networks, servers, endpoints, and office sites/tech working smoothly
Ensure high availability and reliability of infrastructure services
Ensure backup and disaster recovery solutions across systems
Handle troubleshooting for hardware, software, connectivity, and user issues
Coordinate installation, upgrades, and preventive maintenance for local systems
Manage local vendors (network providers, hardware suppliers, support partners)
Maintain local IT inventory, documentation, and follow group standards
Support onboarding/offboarding and maintain local user access and devices
Work closely with Group IT to roll out regional projects, policies, and tooling
Help standardize infrastructure, security practices, and service processes across the region
Monitor performance, risks, and improvement opportunities, escalating when needed
Support regional budget planning and vendor management alongside regional management
Provide regional reporting, visibility, and input into infrastructure roadmaps
What you’ll bring3+ years in IT infrastructure/systems/network support roles
Strong hands-on experience with office/site networks (LAN/WAN, Wi-Fi, routing, switching)
Windows and/or Linux admin skills; comfortable with endpoints and user support
Experience supporting multi-site environments or regional operations
Ability to work independently and take ownership end-to-end
Excellent analytical and problem-solving skills, with attention to process efficiency and performance improvement
Great communication skills: you can talk to both non-technical users and technical peers
What we offer:Full relocation support
Housing allowance and periodic flights back to your home country
Annual performance bonus and generous referral program
Health insurance from Day 1
Collaborative culture with autonomy to take initiative and lead improvements