About this role
Mad City Windows & Baths, a Renuity Company
Remodeling Service Manager
Earn up to $60,000/yr
The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started.
If you’re ready to build the future of home improvement, join us.
What We Offer
Competitive salary of $50 - 60k/yr
Comprehensive benefits including medical, dental, and vision
Consistent schedules and professional growth opportunities
A respectful, forward-thinking work culture
About the Role
In this position, you will:
Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
Create detailed service tickets and parts lists.
Order, track and keep reports on all service parts.
Schedule servicing appointments.
Communicate with Field Managers and Service Technicians for proper follow up on field issues.
Keep employees up to date on new or old product issues.
Key Qualifications
Previous Remodeling, Construction or Carpentry experience required
Experience working with customers to solve problems
Excellent communication skills
Ability to multi-task in a fast-paced environment
Basic computer skills
About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page.
Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected]
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